Last updated: 03.07.2025

1. Who We Are

This website is operated by Wrekin Remaps (“we,” “us,” or “our”), based in Bridgnorth, Shropshire. We provide professional vehicle remapping and diagnostics services across Shropshire, the Midlands, and North Wales.

If you have any questions about this policy or how we handle your data, you can contact us:

• Email: hello@wrekinremaps.co.uk

• Phone: +44 7407 515 928

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2. What Personal Data We Collect

We may collect and process the following types of personal data when you use our website, contact us, or use our services:

• Contact Details (name, email address, phone number)

• Vehicle Information (registration number, make, model, year)

• Enquiry Details (messages or information you submit via forms)

• Technical Data (IP address, browser type, device type)

• Usage Data (pages you visit, how you interact with our website)

We collect this information when you:

• Fill out our contact or booking forms

• Use the Remap Gains Checker

• Sign up for updates or marketing communications

• Interact with us via email, phone, or social media

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3. How We Use Your Data

We process your personal data to:

• Respond to your enquiries and provide quotations

• Schedule and deliver our services

• Improve our website and user experience

• Send you updates, offers, or service information (if you opt in)

• Maintain records of our business activities

We only process your data when we have a legal basis to do so, such as your consent, the need to fulfil a contract, or our legitimate interests in running and improving our business.

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4. Sharing Your Information

We never sell your personal information. We may share it with trusted third parties where necessary to:

• Deliver our services (e.g., booking systems, vehicle data tools)

• Manage our website and IT systems

• Comply with legal obligations

Any third parties processing your data on our behalf are required to keep it secure and confidential.

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5. How We Store Your Data

Your data is stored securely in the UK or within the European Economic Area (EEA). We take appropriate technical and organisational measures to protect it against unauthorised access, alteration, or loss.

We only keep your personal data for as long as necessary to fulfil the purposes it was collected for, including any legal, accounting, or reporting requirements.

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6. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Correct any inaccuracies in your data

• Request erasure of your personal data

• Object to or restrict processing of your data

• Request transfer of your data to another provider

• Withdraw consent where you have given it

To exercise your rights, please contact us using the details provided above.

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7. Cookies & Tracking

We may use cookies and similar tracking technologies to improve our website and understand how visitors use it. You can adjust your cookie preferences through your browser settings.

For more information, please see our [Cookie Policy] (or include details here if you don’t have a separate policy).

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8. Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal obligations. The latest version will always be posted on this page.

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9. Complaints

If you have concerns about how we handle your data, please contact us first so we can address them. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
www.ico.org.uk